Refund Policy
Last updated: August 10, 2026
This Refund Policy applies to purchases of Text Reminder, operated by Kala Digital Labs, LLC.
30-day money-back guarantee
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date — no complicated conditions.
How to request a refund
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders and handles returns and refunds. To request a refund, visit paddle.net with the email address used at checkout, or email us at yonathan@kaladigitallabs.com and we'll help you.
Refunds are returned to the original payment method. Processing times depend on your bank or card issuer, typically 3–10 business days.
Cancelling your subscription
You can cancel anytime from your account page. Cancellation stops future charges and your Pro features remain active until the end of the current billing period. Refunds outside the 30-day window are considered case by case — just reach out.
Questions
Email yonathan@kaladigitallabs.com and we'll get back to you. See also our Terms of Service and Privacy Policy.